Question 1

What makes NBSites different from a traditional marketing agency?

Accepted Answer

Traditional agencies charge $5,000 to $15,000 upfront, take weeks to deliver, and bill hourly for minor changes. NBSites includes a custom-engineered build at $0 upfront and handles hosting, security, and updates under a predictable flat monthly fee.

Question 2

What is your pricing model?

Accepted Answer

We offer flat monthly pricing starting at $199/month for Starter and $399/month for Growth. There are zero upfront build fees ($3,500+ build value included) and no long-term contracts. Full infrastructure buyout is also available for $15000.

Question 3

How does the guarantee work?

Accepted Answer

You review a finished site before you spend a dollar. If it doesn't outperform your current site on speed, design, and lead capture — walk away. No invoice. No questions.

Question 4

Why does website speed matter for local service businesses?

Accepted Answer

Over 70% of local service traffic arrives on mobile phones. A fast, sub-second loading site prevents mobile bounce and turns local searches into booked jobs and patient appointments before prospects reach a competitor.

Question 5

How does the Lead Vault and Speed-to-Lead SMS work?

Accepted Answer

Customer inquiries land in your private Lead Vault and instantly trigger an SMS to your phone with their details so you can respond within moments.

Question 6

What’s included vs add-on?

Accepted Answer

AI Website Concierge is an add-on on Starter and Growth. AI Front Desk and AI Suite (chat + voice together) are add-ons on Growth and up. Enterprise includes Concierge and Front Desk when we activate them for your engagement — not turnkey on day one. Add-ons are requested from your portal after launch; they are not selected at checkout. Concierge includes done-for-you training, Lead Vault capture with instant alerts (SMS on Growth+, email on Starter), portal transcripts, and English and Spanish answers — flat monthly price with no per-resolution fees.

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